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Services

Every system your growth needs.
Built under one roof.

Eleven capabilities, one perspective: we are a business development consultancy first. We research your market, diagnose your funnel, and then build the exact systems — web, reviews, search, commerce, AI — that make your business more revenue and save more on operations.

Mini-Labs consultants mapping a business growth strategy on a whiteboard during a consultancy session in Toronto
(01) — The Foundation

Business Development Consultancy

Every Mini-Labs engagement begins here. We audit your workflows, market position, funnel and operations — the same workflow-intelligence methodology our parent company Maxlab uses with enterprise clients, right-sized for SMBs, restaurants and founders.

Growth audit Market & competitor research Funnel diagnosis Phased roadmap KPI model Advisory retainers
Client outcome: Playbook Trading engaged for consultancy only — and cut operating costs 23% executing the roadmap with their own team.
Explore consultancy in depth
Happy local business team celebrating new five-star Google reviews earned through the Mini-Labs reputation growth engine
(02) — Flagship

Review & Reputation Growth Engine

A done-for-you Google review service, born in our own neighbourhood. Personal review requests — your photo, their name, your voice — sent to past and new customers in controlled daily batches. Consistent reviews mean higher Google Maps rankings, more calls, and more bookings.

  • First reviews typically within 48 hours of your 15-minute setup
  • Automated, polite follow-up that stops the moment a review is posted
  • Every review answered for you — good or bad — in your voice
  • 100% Google-policy compliant: no gating, no incentives, no fake reviews
  • Monthly reports: new reviews, star rating, Maps 3-pack position
Client outcome: Mehfil Coffee added 214 Google reviews in 90 days and climbed to #2 on Maps in their area — walk-ins up 38%.
Explore the review engine in depth
Customer paying at a cafe enrolled in a loyalty and rewards program designed by Mini-Labs
(03) — Retention

Loyalty & Retention Systems

Acquiring a customer is expensive. Keeping one is profit. We design points, tiers, referral and rewards programs that turn one-time buyers into regulars — for restaurants, retail, salons and DTC brands.

Points & rewards Tiers & memberships Referral programs SMS & email win-backs POS integration
Client outcome: Hen n' Bun's loyalty + review combo lifted weekend covers 29% and drove 2.6x social-to-store visits.
Explore loyalty systems in depth
Designer crafting a premium responsive website interface at the Mini-Labs web design studio
(04) — Build

Website Creation, Design & UI/UX

Your website is your hardest-working employee — or your most expensive liability. We design premium, conversion-engineered websites where professional SEO architecture, accessibility and performance are built into the first wireframe, never bolted on.

  • UX research and conversion-first information architecture
  • Semantic HTML, schema markup, Core Web Vitals optimized
  • Copywriting engineered for search intent and trust
  • Mobile-first, WCAG-conscious, blazing fast
  • CMS handover and training — you own everything
Client outcome: World Times Institute's rebuild grew organic enrolment inquiries 188% with 26 page-one rankings.
Explore web design in depth
Brand identity design workspace with logo sketches and color palettes at Mini-Labs branding studio
(05) — Identity

Branding & Visual Identity

People trust businesses that look like they mean it. Our branding and graphic design practice gives SMBs an identity system with the polish of a category leader — consistent across signage, packaging, social and web.

Logo & identity systems Brand guidelines Menu & packaging design Social templates Signage & print
Client outcome: Rennsieger™'s rebrand + store redesign lifted conversion 47% and average order value 22%.
Explore branding in depth
Modern retail storefront representing ecommerce and direct online ordering systems built by Mini-Labs
(06) — Commerce

Ecommerce Development

Stores engineered to sell — Shopify, custom builds, and direct online ordering for restaurants that cuts third-party app commissions. Checkout friction, product storytelling, and retention flows all handled.

  • Shopify & custom storefront design and development
  • Restaurant direct-ordering — keep the margin delivery apps take
  • Conversion rate optimization and A/B testing
  • Email/SMS retention flows and abandoned-cart recovery
Client outcome: Pizza Karachi grew direct online orders 64% and saved 31% in third-party commissions.
Explore ecommerce in depth
Mobile app interface designed and developed by Mini-Labs for a healthcare client
(07) — Mobile

Mobile App Development

iOS and Android apps for founders, clinics and service businesses — designed for daily use, not app-store screenshots. We handle strategy, UI/UX, development, launch and iteration.

iOS & Android Cross-platform builds Booking & ordering apps Push & retention design App store optimization
Client outcome: GeoBlood's donor app reduced response time 58% and retains 74% of its 12K+ monthly users.
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Search ranking analytics dashboard showing SEO AEO and GEO growth for a Mini-Labs client in the GTA
(08) — Search

SEO / AEO / GEO

Search has three fronts now. SEO ranks you in Google. AEO gets you cited by ChatGPT, Gemini and AI Overviews. GEO keeps your brand visible inside generative results. We build for all three — because your customers search, ask, and prompt.

  • Technical SEO: architecture, Core Web Vitals, schema markup
  • Local SEO: Google Business Profile, Maps 3-pack, citations
  • AEO: structured answers, FAQ schema, entity optimization
  • GEO: brand visibility in AI-generated results
  • Content strategy targeting underserved, high-intent keywords
Client outcome: Aziz Law won 38 page-one keywords, 4x AI-search citations, and 156% more qualified consult requests.
Explore SEO/AEO/GEO in depth
Marketing performance dashboard tracking paid and organic campaign results managed by Mini-Labs
(09) — Demand

Digital Marketing, Research & Strategy

Research first, spend second. Paid, organic and lifecycle marketing built on real market research — with every dollar tracked to a lead, a booking or a sale. No vanity metrics, no retainer theatre.

Google & Meta ads Content & social strategy Email & SMS lifecycle Market research Full-funnel analytics
Client outcome: Dignosco cut cost per lead 44% while applications rose 61% and organic traffic tripled.
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Software engineers building a custom business dashboard at the Mini-Labs development studio
(10) — Systems

Custom Software Solutions

When off-the-shelf tools don't fit how your business runs, we build ones that do — dashboards, client portals, booking systems, internal tools, and the integrations that connect your whole stack.

Dashboards & portals Booking systems Internal tools API integrations Data pipelines
Client outcome: Playbook Trading's custom reporting stack saves 90% of weekly reporting time.
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AI automation concept representing intelligent agents and workflow automation built by Mini-Labs and Maxlab
(11) — Intelligence

Automations & AI Integration

Backed by Maxlab's production AI engineering, we automate the 20% of workflows consuming 80% of your team's time — missed-call textback, booking follow-ups, quote generation, support triage — with guardrails, audit trails and honest ROI math.

  • AI agents for reception, support, follow-up and triage
  • Workflow automation across your existing tools
  • AI integration into your website, CRM and ordering systems
  • Human-in-the-loop design — AI that knows when to hand off
Client outcome: SkyNet Worldwide Express automated 71% of manual dispatch work and deflected 42% of support tickets.
Explore AI & automation in depth

Not sure which system you need first?

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