Turn one-time buyers into regulars who never leave
Acquiring a customer costs five times more than keeping one. Mini-Labs designs points, tiers, referral and rewards systems that turn one-time buyers into regulars — integrated with your POS and ordering, automated through SMS and email, and measured in repeat-visit revenue.
Everything this system covers
- Points, punch-card and cashback programs shaped to your brand
- Tiers and memberships that reward your best customers
- Referral programs that turn regulars into recruiters
- SMS & email win-back flows for lapsed customers
- POS and online-ordering integration — nothing extra at the counter
- Repeat-rate and LTV reporting you can actually read
Measured outcomes, not promises
Common questions, straight answers
Yes — when they're simple. The programs that fail are complicated ones customers can't explain. Mini-Labs designs one-sentence programs ('visit 5 times, sixth coffee free', 'refer a friend, both get $10') and automates the tracking, reminders and rewards so the program runs itself.
Setup with Mini-Labs typically ranges from $1,500 to $6,000 depending on POS integration complexity, plus a modest monthly platform cost. Most clients recover setup within the first two months of increased repeat visits — we model the ROI for your traffic before you commit.
In most cases, yes. We integrate with common POS and ordering platforms, and where direct integration isn't possible we design QR- or phone-number-based flows that work alongside any counter setup without slowing service.
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Let's scope this for your business
A free 30-minute growth audit, honest go/no-go advice, and a fixed-scope proposal within 5 business days.
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